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 | | Privacy Policy
This Privacy Policy applies to all online communication with UdefineU, LLC. When you provide us withonline information through this Website, we respect your privacy. It is important for you to understandwhat information we collect about you during your visit and what we do with that information. Please notethat your visit to our Website is subject to this Privacy Policy and our Terms and Conditions.
At all times, we reserve the right to disclose any information, including personally identifiable information,to comply with any applicable law, regulation, legal process or governmental request; to protect UdefineU, LLCrights or property, or during emergencies when safety is at risk, or for credit fraud protection and risk reductionpurposes.
Information Collection and Use
We only collect personally identifiable information about you via this Website when you provide it in connectionwith a request for a product, service, or information. For example, if you decide to place an order, we will ask youfor your delivery and billing address, phone number(s), email address, credit card number and its expiration date.If you decide to complete a user registration form or survey, we may ask you for information such as your contactinformation (e.g., name, e-mail address and mailing address), age group or birth date. When you submit your personallyidentifiable information on this Website, you are giving your consent to the collection, use and disclosure of yourpersonal information as set forth in this Privacy Policy. UdefineU, LLC may use the information that you provide tofulfill your request for a product, information, or other service, or respond to an email or other request, as wellas to create and deliver to you our newsletters or surveys, communications containing product information, usage tipsor promotions, help improve our website(s) or services, or customize visitors' experience at our website(s). We do notshare your credit card or other account information with unaffiliated third parties unless you authorize us to do so,or if it is necessary to fulfill our responsibilities including, but not limited to, delivering a product or servicethat you order. If you prefer not to receive email marketing communications from us or from third parties, please seeSection 7 below. You cannot opt-out of receiving communications from UdefineU, LLC (or third parties who may assist us)relating to a specific order or request for a product or service. If you would prefer that we not collect any personallyidentifiable information from you, please do not provide us with any such information.
We may also collect, store or accumulate certain non-personally identifiable information concerning your use of thisWebsite, such as information regarding which of our pages are most popular. Information gathered may be used inaggregate form for internal business purposes, such as generating statistics and developing marketing plans. We mayshare or transfer such aggregate, non-personally identifiable information with or to our affiliates, licensees andpartners.
This Website is intended for adults. We do not knowingly collect personal information from children under the age of 16.However, if the parent or guardian of a child under 16 believes that the child has provided us with personallyidentifiable information, the parent or guardian of that child should contact us at privacy@udefineu.com if theywant this information deleted from our files so that it is not in retrievable form. If we otherwise obtain knowledgethat we have personally identifiable information about a child under 16 in retrievable form in our files, we will deletethat information from our existing files so that it is not retrievable.
Ensuring Your Security
We use the Secure Sockets Layer (SSL), an advanced security protocol that protects your credit card information andensures secure online ordering. SSL Internet connections are encrypted, and thus protect all credit card orderinginformation, including your name, address and credit card number, so no one can read it in transit. We use securetechnology, privacy protection controls, and restrictions on employee access, to safeguard your personal information.
Safe Shopping Guarantee
We guarantee that every online transaction you make will be safe. This means you pay nothing if unauthorized chargesare made to your card as a result of shopping at our online store. It is determined that under the Fair Credit Billing Act,your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any ofthis $50.00, we will cover the entire liability for you, up to the full $50.00. We will only cover this liability if theunauthorized use of your credit card resulted through no fault of your own from purchases made while using the secureserver. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordancewith its reporting rules and procedures.
Technology Utilized
There are two commonly used technologies used on this site, clear gifs and cookies. We use these to monitor the performanceof the site and to measure its effectiveness. "Cookies" are small pieces of information stored by your browser on yourcomputer's hard drive. We do not use cookies to obtain any personally identifying information. Most web browsers automaticallyaccept cookies, but you can usually change your browser to prevent this. Please be assured that accepting a cookie does notgive us access to your computer or personal information, under any circumstances. If you disable cookies, you may be unableto order or use other features of our sites.
Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the onlinemovements of Web users. The main difference between the two is that clear gifs are invisible on the page and are muchsmaller, about the size of the period at the end of this sentence. Clear gifs are not tied to users' personally identifiableinformation but just tell us if you may have seen one of our ads online.
Third Parties
We may rely on other companies and individuals to perform functions on our behalf. Examples include data analysisfirms, customer support specialists, webhosting companies, and fulfillment companies (e.g., companies that fill productorders or coordinate mailings). We may share personally identifiable information with such third parties as appropriatefor them to perform their functions, but they may not use such information for any other purpose. We may also share personallyidentifiable information with marketing partners or other direct marketers, so they can send you notices about their productsor services. If you do not want to receive email marketing communications, see section 7 below for opt-out information.
Notification of Changes
We may revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revisedpolicy here. As we may make changes at any time without notifying you, we suggest that you periodically consult this PrivacyPolicy.
Choice/Opt-Out
During the checkout process we give you the opportunity to opt-out of receiving special promotions or updates from UdefineU,LLC. In addition, the Website may prompt you to provide your e-mail address to receive special promotions from UdefineU,LLC. If we collect your e-mail address through other means other than during the checkout process, we will send a confirmatione-mail to allow you to opt-out in case you do not want to receive e-mail communications from UdefineU, LLC.
To unsubscribe from receiving e-mails from UdefineU, LLC you may click the "unsubscribe" link at the bottom of any e-mailyou receive from UdefineU, LLC or you may click on the following address http://www.udefineu.com/unsubscribe.
We will make every reasonable effort to respect your contact wishes. Please be aware that information does flow from avariety of channels that may sometimes cause your opt-out wishes to be delayed. In the event you feel you are contactedand should not have been, please contact us at optout@udefineu.com. If you have questions or concerns regarding thisstatement, please contact us at privacy@udefineu.com. |
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